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The Senapt blog

Analysis and perspective on smart metering, grid intelligence and the business of running a modern utility.

A utility back-office technician reviewing customer billing records on screen, with paper files stacked nearby.

A billing loophole in Johannesburg is a warning for every smart meter programme.

City Power halted its prepaid conversion rollout after discovering some customers were getting free power. The fault was not in the meters, but in the data behind them, and every utility racing to deploy AMI at scale should take note.

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